Self-service kiosks run at 4 locations in Tashkent and Nukus. Passengers choose a ticket, carriage and seat on the train map themselves and pay without queuing.
The task was to give passengers a way to buy a ticket on their own: choose a destination and seat and pay without waiting in line.
For this, self-service kiosks were installed at 4 locations in Tashkent and Nukus.
Self-service kiosk
02 / The solution
Ticket, seat and payment on one screen.
The self-service kiosk with a large touchscreen shows passengers all the information on one screen: destinations, carriages and seats on the train map. Passengers pay for the ticket on the same screen.
Train map with carriage and seat choice
Large touchscreen
All information on one screen
03 / How it works
Buying a ticket in three steps.
01
Choosing a ticket
The passenger chooses a station and a ticket to anywhere in Uzbekistan.
02
Choosing a seat
The passenger chooses a carriage and seat on the train map.
03
Payment
The passenger pays for the ticket at the kiosk and completes the purchase.
04 / The result
Tickets without queues at 4 locations.
01
No queue
Passengers choose seats and pay for tickets without waiting in line.
02
Train map
Passengers choose a carriage and seat on the train map.
03
Touchscreen
Choosing a ticket and seat and paying all happen on one touchscreen.
04
4 locations
The kiosks operate in Tashkent and Nukus.
05 / Video
Two videos from the project
The short videos were filmed at the self-service kiosks. The project started when Rahmat checkout solutions were called Multikassa, so that brand appears in the videos. File: MP4, 20 MB.
The Rahmat equipment catalogue includes Sunmi K2 self-service kiosks and the compact K2 MINI. Guests choose dishes or goods on the touchscreen themselves and pay for the order. The kiosks suit restaurants and shops.
